Electroquakes delivery policy

• An estimated delivery date will be provided after your order is placed.
• These dates vary due to carrier shipping practices, delivery location and the items you order. Products may be delivered in separate shipments.
• Delivery dates noted apply to orders placed by 5:00 p.m. local time (or 4:00 p.m. local time in stores and in limited locations across the country) and where credit approval and product availability are confirmed by 5:00 p.m. on the same business day* that the order is placed. Items shipped direct from the vendor may require an earlier order placement time. You will be notified of the estimated delivery date in a confirmation e–mail. (Not available for in–store orders if email address is not submitted.)
• Electroquakes' flier, Web site and US retail businesses are operated within the continental US for customers within the US and therefore do  ship or bill to international addresses. Electroquakes delivers to street addresses (not P.O. Boxes or APO/FPO) in the continental US and some  other countries.

Certain Electroquakes items originate directly from carefully selected vendors and manufacturers. In many instances, delivery personnel will deliver your order to your entrance. Other items are prestocked at warehouses around the country and delivered by a common carrier. For these items a loading dock is needed. If one is not available, delivery personnel will bring your order to the tailgate of the truck and you are responsible for unloading the items and bringing them into your building.

*Business days are defined as Monday through Friday, except holidays.

A "Mail Drop" location is an address where a business or service accepts mail deliveries on behalf of a customer.  Electroquakes will deliver to Mail Drop locations such as a UPS Store (formerly Mail Boxes Etc.).  However, Electroquakes is unable to deliver to Post Office Boxes or APO/FPO addresses, which are military overseas mail drops. 

For your package safety, it is best to have someone available to sign for your order during the hours of 9:00 a.m. – 5:00 p.m., Monday through Friday, except holidays (UPS/Fed Ex may deliver to residential addresses up to 7:00 p.m.). If no one is available and you would like the driver to leave your shipment you are welcome to do so,but it will be your responsibility in any event merchandise is stolen.We advise customers to be home when merchandise is being delivered.